BeautyMask is the only personal assistant action that uses AI to give you personalised face mask ingredients for skin focused people
Beauty Mask is google assistant action for skin focused people using natural materials for face. This action gives you personalised natural face mask ingredients as per to your face type, weather and easy availability of ingredient in your location.
We conducted user surveys and interviews to create Beauty Mask. Skill is based on artificial intelligence and location detector for providing best possible solution to make your own face mask at home.
I was involved in user interviews, brainstorming, analysis and UI design.
Design goal is to build intelligent skin self care service which will put users at centre of process.
Our ambition is to create personalised recurring service for every user with established design process and skills to the development of services.
We started our research with existing AI based skin care applications which helps users to get personalised beauty solution.
We mapped this 7 applications with 4 categories - service based application, product based application, personalised solution, best suitable solution.
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As per initial research, there are following types of users scenarios for ideal for skin care services.
These user categories are distingushed with people more particular about personal care and people using more makeup.
From this all user scenarios we targeted Skin focused users for our application as they are more into personal care and natural products.
With defined user scenarios, we drafted research plan outline with key questions and some hypothesis answers to build refined problem statement.
User interviews are conducted to gather the information about users skin care routine, products they use, do they consult any expert advice for skin.
Questions guide is divided in 4 categories with some hypothetical answers.
As per user interviews, we found some similar concerns that user face in regular life.
Beauty Mask is google assistant action for skin focused people using natural materials for face.
This skill gives you personalised natural face mask ingredients according to your face type, weather and easy availability of ingredient in your location.
We decided to use Artificial intelligence in our application.
AI can eliminate digital interactions
AI can eliminate human interactions
AI can eliminate a service itself
AI can augment a service
We researched about artificial intelligence in applications and decided to used AI card deck from AI Meet Design (http://aimeets.design/) for understanding the opportunities for AI.
Initially we decided to create the new application but decided to make google assistant action because of following reasons:
Beauty Mask is the only personal assistant action that gives you personalized facemask ingredents for skin focused people.
The app will recognise the weather as per your current location and the easily available available ingredients in that location.
According to availability assistant will provide best possible solution for DIY natural face mask for that particular week.
The action will save all the information specific to user skin care routine and the location of the user to provide solutions with deep personalisation feature of Artificial intelligence.
The action is dependent on google assistant which should have permission to access your location and voice recognition. The action will also required the permission to send notification to users according to the set reminder based on google calender.
To define the features we mind mapped all the possibilities with AI and google assistant to include in application.
Use of GPS to detect weather and pollution of the user’s location.
The AI to identify the possible factors that are affecting the user’s skin and provides the best possible solution to repair or prevent damages.
We created a user persona to represent our refined target audience - skin focused users.
It helped us to get a clear understanding of user behaviours and needs and define for whom we should provide the solution and what is necessary for them from a user-centered perspective.
We drafted the user’s emotional journey map to understand frustrations of the user and opportunities to include in the application.
We sketched the wireframes of mobile screens for finalising the google assistant navigation.
We created an ideal user flow journey map of map for skin focused user using Beautymask google assistant action.
